FAQ

What is the difference between GPS and satellite communications?

GPS (Global Positioning System) satellites should not be confused with communication satellites used for wireless communications. They are two completely separate satellite networks and applications. All of our systems use GPS satellites for location purposes, and then use various wireless networks (including satellite wireless) to communicate the location data in real-time.

Description of AVL-Automatic Vehicle Location Tracking System

The GPS based location tracking system for vehicle. This solution is designed to enable the vehicle owner to track the movement of his vehicle, using a special device installed onboard to grant him complete Return on Investment and peace of mind.

What does GPS means ?

GPS tracking is the surveillance of location through use of the Global Positioning System (GPS ) to track the location of an entity or object remotely. The technology can pinpoint longitude, latitude, ground speed, and course direction of the target.

Ways to get details on our PC/Laptop/Smart Phone

The GPS receivers passively receive signals and convert them into meaningful data. This data is transmitted to your PC/Laptop/Smart Phone with the help of server through GSM connectivity..

Is the GPS device visible ?

It is placed inside the vehicle facing the SKY in such a manner that it is not easily visible to all..

In case of weak network how the data will be transmitted ?

If the GSM connectivity is low then the device stores (memory storage capability) the data and transmits the data as soon as the vehicle is in GSM connectivity range..

What if the device is disconnected from the main power source ?

The device has an internal battery and in case of disconnection from the main power source it can function for minimum three hours..

What do we mean by Remote Shut down ?

Through this feature we can start or shut down the vehicle remotely just by sending a SMS. This SMS can be sent through our application (web based or mobile based) or through your own mobiles directly..

How long does it take for maintainace any issue ?

This depends on the location and the availability of the vehicle. Our standard SLA for resolution of a complaint once the vehicle availability is confirmed is 2 working days...

What is the frequency of the data ?

We provide two logs in every minute..

How do you show the location of the vehicle ?

We use licensed Google premium maps.

What is the uptime of your application?

We use worlds best cloud based servers and our uptime is over 99%.

Do you have moblie apps for the system ?

yes , we have mobile applications for all our gps tracking systems that are compatible withe IOS & Andriod.

What are the features of GPS tracking Mobile app ?

with mobile applications you have the whole control of your vehicles any time any where , you can monitor the locations of your vehicles with having online notification of any violations.

How can i monitor my vehicles with mobile

with mobile application , by just clicking the unit icon you can detect the vehicle locations and all details .

can i recieve notifications like the web system ?

when the user create any event like over speed , he can recieve online notifications for the events that have been occurred.

what about compatibility

our mobile applications are compatible with IOS & Andriod.

can i login mobile application with the same username ?

the same password for logging to the system and mobile application , for peivacy each user has a different username and password.

howa many languages does the mobile app support ?

Mobile apps our our systems support two langauges arabic and english .

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